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Get in Touch
Questions about an order, a prescription, or anything else — pick whichever way suits you best.
Prescription uploads
WhatsApp Us
+27 83 611 6658 Send a clear photo of your script, any time.
Prescription uploads
Email Your Script
scripts@petrx.co.za Attach a clear photo or scan of your vet's script.
Speak to us
Call FCCP
+27 11 952 4000 Speak directly to the pharmacy team.
General questions
Customer Support
support@petrx.co.za Orders, delivery, payments & anything else.
Got a prescription to send? Please use WhatsApp or scripts@petrx.co.za above so our pharmacists see it right away. For anything else, support@petrx.co.za is the fastest way to reach us — we usually reply within one business day.